Privacy Policy

1. Who We Are

Oasis Counseling Solutions LLC (“Oasis,” “we,” “us,” or “our”) is a licensed mental health practice with offices in Strongsville, Lakewood, and Chagrin Falls, Ohio. Our primary website is ocsohio.com. You can reach us at admin@ocsohio.com or by phone at (216) 200-8811.

2. Information We Collect on This Website

This website collects only the information you voluntarily provide through our contact form:

• First and last name
• Email address
• Phone number (optional)
• Preferred office location
• Your inquiry message

We do not ask for, and you should not submit, any clinical, diagnostic, or health information through this website. The contact form is for appointment inquiries only.

Our web hosting provider may automatically collect standard server log data (IP address, browser type, referring URL, pages visited, date/time of access) for security and performance purposes.

3. How We Use Your Information

We use the information you submit through our contact form solely to respond to your inquiry and, if you become a client, to initiate the intake process. We do not sell, rent, or share your contact information with third-party marketers.

4. HIPAA Notice of Privacy Practices

As a covered healthcare provider, Oasis Counseling Solutions is subject to the Health Insurance Portability and Accountability Act (HIPAA). Our full Notice of Privacy Practices — which governs how we handle your Protected Health Information (PHI) as a client — is provided to you at the start of treatment and is available upon request.

Information submitted through this website contact form prior to becoming a client is not yet PHI and is handled under this general privacy policy until a treatment relationship is established.

5. Cookies and Analytics

This website does not currently use third-party analytics tracking or advertising cookies. If this changes, this policy will be updated and visitors will be notified.

6. Data Retention

Contact form inquiries are retained only as long as necessary to fulfill your request or as required by applicable law. Client records are retained in accordance with Ohio law and our HIPAA obligations.

7. Third-Party Services

This website uses Google Fonts (served from Google’s CDN). Google may collect limited technical data in accordance with Google’s Privacy Policy.

8. Children’s Privacy

This website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through this site, please contact us at admin@ocsohio.com and we will delete it promptly.

9. Your Rights

You may request access to, correction of, or deletion of personal information you have submitted to us through this website by contacting us at admin@ocsohio.com. For rights related to your Protected Health Information as a client, please refer to our Notice of Privacy Practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects when the current version was last revised. Continued use of this website after a revision constitutes acceptance of the updated policy.

11. Contact Us

Questions about this Privacy Policy may be directed to: